AssetSphere Ltd is committed to protecting your personal data. We process personal information in accordance with the UK GDPR and the Data Protection Act 2018. This page explains how we use and protect any information that you give to us when you use this website or engage our services. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy policy. We may change this policy from time to time by updating this page, so please check it occasionally to ensure that you’re happy with any changes.

How we use cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Cookies used by our website

Our website is powered by WordPress, the well-known content management system. The WordPress system and several of its plug-ins use cookies in order to enable our website to function properly.

We use analytics cookies to help us understand which pages are being used and how visitors interact with our website. This helps us improve our website and tailor it to customer needs. You can opt out of analytics tracking if you wish through your browser settings.

What information we collect

We may collect and process information about you and your personnel through various means, including:

  • In the course of carrying out work for you or your business
  • By email or other electronic correspondence
  • By telephone
  • Networking (such as client events or meetings)
  • Otherwise through providing our services or operating our business

The personal data we collect may include:

  • Your name and title
  • Contact information, including telephone number, email address and postal address
  • Photographic identification
  • Date of birth and place of birth
  • In certain circumstances, signatures and financial details, such as bank account details
  • Historic documents relevant to the nature of the business service
  • If you contact us, we may keep a record of that correspondence

The personal data described above may relate to:

  • Our clients and clients’ personnel
  • Our employees, prospective employees and work experience placements
  • Emergency contacts of employees
  • Third parties with whom we have contact
  • Our contractors and suppliers
  • Our prospective clients

How we use your information

Personal data is collected for the purpose of providing professional services, meeting legal and regulatory obligations, and keeping clients informed about our services.

We may use your information to:

  • Complete our contractual obligations to you, or otherwise taking steps as described in our Terms of Business
  • Carry out any relevant anti-money laundering and sanctions checks, fulfilling our obligations under anti-money laundering law and terrorist financing regulations
  • Prevent illegal activity or to protect our interests
  • Respond to any enquiry that you may submit
  • Comply with any other professional, legal and regulatory obligations which apply to us
  • Process any job application you may make

Marketing communications

Existing clients may receive newsletters and updates about our services. You may opt out at any time by using the unsubscribe link provided in each email, or by contacting us directly at info@assetsphere.co.uk.

Sharing your information

We do not sell personal data. Information may be shared with professional advisers, planning authorities, insurers, regulators and IT service providers where required to provide our services to you or to meet our legal and regulatory obligations.

External links

Our website contains links to websites of professional bodies and partners. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies.

Storage and retention of your personal data

We follow strict security procedures as to how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it.

Personal data is retained only for as long as necessary, typically for a minimum of five years after completion of services. We may keep your data for longer than this stated retention period for legal or regulatory reasons. If we do, we will ensure that appropriate safeguards are in place to protect your privacy.

The third parties we engage to provide services on our behalf will keep your data stored on their systems for as long as is necessary to provide the services to you.

Withdrawal of consent

Where we process your personal data on the basis of your consent, you may withdraw your consent to this processing at any time by emailing info@assetsphere.co.uk.

Your rights

You have rights under UK data protection law, including:

  • The right to access information held about you
  • The right to have inaccurate information corrected
  • The right to have your information deleted in certain circumstances
  • The right to restrict or object to processing
  • The right to data portability

To exercise any of these rights, please write to:

Data Protection Officer
AssetSphere Ltd
5 Hound Street
Sherborne
Dorset DT9 3AB

Or email: info@assetsphere.co.uk

Complaints

If you have a complaint about the privacy of your data, please contact us at info@assetsphere.co.uk straight away.

You also have the right to make a complaint to the Information Commissioner’s Office at www.ico.org.uk.